Offer valid through 11:59 PM (PT) on December 31st, 2017 at https://www.peonyandme.com. Silver Tier Members will receive free standard shipping on minimum purchases of $50.00. Gold Tier Members will receive free 2-day shipping on minimum purchases of $50.00. Free Shipping on purchases applies to shipping to one location in the Continental U.S. The $50.00 minimum purchase calculation does not include the value of online gift certificates and charges relating to packaging, gift wrapping, taxes, or shipping and handling. If you choose rush shipping, additional charges may apply. No adjustment on previous purchases. If an order is placed when the Membership is in the Silver Tier, the shipping offer in place with regards to the Silver Tier will be applied, even if an upgrade to Gold Tier becomes effective before your order is shipped. Offer is non-transferable to any other purchases without consent from Peony & Me and cannot be combined with any other offers. Offer only valid at participating online stores, and is not valid at specialty, department or retail stores. The free shipping offer will not apply to any order where cancellations or returns reduce the amount of qualifying purchases to less than $50.00. Peony & Me reserves the right to charge applicable shipping and handling costs to all such orders. This offer is subject to change without notice. If you have any questions, please call or visit our Customer Support Center online for further assistance.
At Peonyandme.com, we want you to be satisfied with your online purchase.
If you are not completely satisfied, you may return your purchase by following the guidelines below:
Within 30 days of purchase
Peonyandme.com will accept returns of unwashed, unworn, undamaged or defective merchandise. We will issue a refund for all unused and undamaged products returned within 30 days of purchase. Refunds must be accompanied by the original receipt and will be made in the form of the original payment.
All products must be returned in its original packaging (when possible) and with all accessories to ensure a full credit.
Peonyandme.com will gladly honor a one-time price adjustment if an item is marked down within 14 days of placing your order. You must contact us via phone at 1.800.241.1492 or send us an e-mail at support within the 14 day window. The difference will be refunded to your original form of payment.
To exchange an order, please return your original item(s) using our prepaid return label and place a new order online.
Easy Returns by Mail
Simply affix the included prepaid Newgistics return label and take it to your nearest authorized USPS facility or drop off location.
For replacement return labels, please visit http://returns.peonyandme.com or contact us via email at support with details about the items that you need to return. We will gladly send you a label via e-mail shortly after.
Refunds for items returned within 30 days will be issued in the same form as the original payment. PayPal purchases will be refunded to your PayPal account.
If for any reason you are not satisfied with your purchase, please contact us with your order number, the item(s) you wish to return, and return reason at email@example.com.
We will then provide you with further instructions on getting a Return Merchandise Authorization form approved and details on where returns should be shipped to. Refund amounts for returned items will be credited to you by our partner BorderFree in the same currency and using the same exchange rate as your original order. Refunds on international orders include duties, taxes and tariffs, but do not include original shipping costs. A refund will be applied to your account upon receipt and verification of the merchandise at the BorderFree international hub.
Returns sent without the required documentation may not be refunded the full amount.